Survey and Feedback SMS
About Survey and Feedback SMS
Survey and Feedback SMS
Survey and feedback messages are used by businesses to gather customer feedback, insights, and opinions, usually following a purchase, service, or interaction.
Examples
Post-Service Survey
“We hope you’re happy with your recent service. Please rate us from 1 to 5 and let us know how we can improve: www.internaldrift.com.”
Customer Experience Survey
“We value your opinion! Please take a minute to complete our survey: www.internaldrift.com.”
Product Feedback
“How was your experience with our new product? Let us know your thoughts: www.internaldrift.com.”