Rich Communication Services
Rich Communication Services
RCS allows businesses to send rich, interactive messages, such as images, videos, carousels, and quick reply buttons. It’s seen as the evolution of SMS with a richer user experience.
Email:
IDH provides an email service that allows businesses to manage email campaigns, newsletters, and transactional emails with a focus on high deliverability and analytics.
WhatsApp Business API:
IDH helps businesses integrate WhatsApp into their communication strategy, providing customer support, notifications, and marketing campaigns through WhatsApp.
Push Notifications:
IDH offers mobile push notification solutions, allowing businesses to reach app users with relevant messages, promotions, or updates.
In-app Messaging:
Businesses can deliver messages directly to app users, providing real-time notifications, updates, or personalized content within the app.
Viber:
Viber messaging is used for engaging customers through messaging, enabling businesses to send promotional and transactional messages to their users.
Voice:
IDH provides voice solutions, including Interactive Voice Response (IVR), Voice API, and call center automation. Businesses can set up automated voice interactions, such as customer support and transactional voice calls.
MMS (Multimedia Messaging Service):
IDH enables businesses to send multimedia messages, including images, videos, and audio files to engage customers with rich content.
Instagram:
Businesses can use Instagram’s messaging API to communicate with customers, send notifications, and provide customer service through Instagram.