These SMS messages are used to handle customer service queries, address issues, or provide solutions to customer concerns. They often include personalized details and are typically sent in response to customer inquiries or issues.
“Your support ticket #12345 has been resolved. Please visit [link] for more details or to provide feedback.”
Complaint Resolution
“Thank you for reaching out to customer support. We have processed your request and the issue should now be resolved. Let us know if you need further assistance.”
Product Troubleshooting
“We received your inquiry about your product. Here’s a link to our troubleshooting guide: www.internaldrift.com.”